Terms of service

1. Acceptance of Terms

By accessing or using oldeyork.io, you agree to these Terms of Service. If you do not agree, please do not use the Site.

2. Eligibility

You must be at least 18 years old, or have a parent/guardian's permission, to make a purchase or create an account on the Site.

3. Products & Pricing

•      All prices are listed in USD and are subject to change without notice.

•      We make every effort to display product colors and details accurately; because our products are made from genuine top-grain leather, natural grain, color, and texture will vary slightly piece to piece.

•      We reserve the right to limit quantities and refuse or cancel any order.

4. Customization & Personalization

Products offering debossing, embossing, or monogramming are produced based on the exact text/details you provide at checkout or in your B2B order form. Please double-check spelling and details before submitting we are not responsible for errors in customer-provided customization details, though we will always work with you to make it right. Personalized items are returnable under the same terms as our standard Refund Policy.

5. Orders & Payment

Orders are confirmed once payment is successfully processed. We accept major credit cards and other payment methods shown at checkout. You may request order changes or cancellations within 2 hours of purchase by contacting us as soon as possible if you need to make a change.

6. B2B & Bulk Orders

Corporate and bulk orders are subject to the minimum order quantities (MOQs), pricing tiers, and lead times (standard 50–60 days) described on our Corporate page or in your quote. B2B orders may require a deposit prior to production; final terms are confirmed in writing with your sales contact.

7. Shipping

Shipping timelines and costs are shown at checkout. Risk of loss and title for products pass to you upon our delivery to the shipping carrier.

8. Intellectual Property

All content on the Site including the OLDE YORK name, logo, product photography, and text is owned by OLDE YORK and may not be used without our written permission.

9. Prohibited Uses

You agree not to use the Site for any unlawful purpose, to interfere with the Site's security or functionality, or to reproduce, resell, or scrape Site content without permission.

10. Limitation of Liability

To the fullest extent permitted by law, Olde York is not liable for indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.

11. Governing Law

These Terms are governed by the laws of California without regard to conflict-of-law principles.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes means you accept the updated Terms.

13. Contact Us

Questions about these Terms can be sent to support@oldeyork.io.